Theft from checked bags is fairly common—and, unfortunately, there’s little that can be done to prevent it.
“The TSA report says that about 14,000 travelers a year report to the TSA that items were lost from their luggage,” says Scott T. Mueller, a baggage expert interviewed for BudgetTravel. According to Mueller, the TSA bears much of the responsibility for these losses, and airlines have observed “huge spikes in reported thefts after the TSA began inspecting bags.”
For their part, the TSA simply advises against putting expensive items like jewelry into a checked bag—likely to prevent incidents like what happened to TikTok user Chantel (@channibabii).
Items taken from bag on a Spirit Airlines flight
In a video with over 375,000 views, Chantel says, “This is why you don’t [expletive] fly Spirit.”
“They went in my bag and stole my perfumes out,” she explains. The visible perfumes include scents by Versace and Dolce & Gabbana.
“This is why i only fly on delta,” she says via text overlay.
Spirit Airlines was quick to comment on the video asking to assist Chantel. “We want to look into this for you. Please DM us your flight information when you have a chance,” its account commented.
However, Chantel says that “after giving you guys all of my information you told me I had to go to the airport that does not help me.” She documented these messages in a follow-up video. According to a message she received from a Spirit representative, the airline recommended she report her missing items to local law enforcement.
Chantel isn’t alone in this experience. Back in October of last year, another TikTok user detailed how she had several items stolen from her back while flying Turkish Airlines.
What to do if someone has stolen from your bag
According to Mueller, if one finds that an item has been removed from their bag, they should begin the documentation process immediately.
“If there is a slip of paper in your bag saying that the TSA inspected it, then you should file an online claim form through the TSA website. If there’s no slip of paper, file directly with the airline instead,” Mueller states. “You should act quickly, though. Airlines generally require you to file a claim for a ‘pilfered’ item within 48 hours of landing. As a general rule, you can file over the phone.”
Mueller also advises calling “the airport’s law enforcement office at both your departure airport and your arrival airport, filing reports for stolen goods.”
In an email to the Daily Dot, a TSA spokesperson shared similar advice. “The video indicates that the perfume was in a piece of checked luggage, in which case the traveler should make a claim with the airline and notify the police at the departing airport,” the spokesperson said.
@channibabii @Spirit Airlines count your days thank God the rest of my perfumes were in my carry-on #tsatheft #tarmacworks #spiritairlines #spiritistrash #traveltiktok #travelhorrorstory ♬ original sound – Channibabii
Commenters share their thoughts
In the comments section, users shared their methods of preventing these kinds of issues.
“Use the travel size perfume bottles and keep it in your carry on,” declared a user.
“Never travel with perfume in my checked bag. Hope they give you some compensation. I also take photos of my interior just in case something goes missing,” offered another.
“Always always zip tie your zippers and handle all together,” stated a third.
The Daily Dot reached out to Spirit Airlines via email and to Chantel via Instagram direct message.
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The post ‘This is why I only fly on Delta’: Spirit Airlines customer says Versace, Dolce & Gabbana perfume were stolen from her bag appeared first on The Daily Dot.
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